CFPB: How to Leave a Limited-Content Message

Recently the Consumer Financial Protection Bureau clarified new debt collection rules, one of the most interesting items was the Limited-Content Message. This rule explains that a voicemail message qualifies as a Limited-Content Message and, if done correctly, does not count as a communication under the FDCPA. These new regulations can change the game for how debt collectors are able to make additional contact with consumers.

In this webinar, you will learn:

  • What is a Limited-Content Message?
  • How do I leave a Limited-Content Message?
  • What are best practices when leaving a Limited-Content Message?
  • How do I minimize risk when I leave a Limited-Content Message?

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