CFPB Webinar Replay
How to Leave a Limited-Content Message
Recently the Consumer Financial Protection Bureau clarified new debt collection rules, one of the most interesting items was the Limited-Content Message. This rule explains that a voicemail message qualifies as a Limited-Content Message and, if done correctly, does not count as a communication under the FDCPA. These new regulations can change the game for how debt collectors are able to make additional contact with consumers.
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TCN is constantly breaking barriers with cutting-edge call center solutions.
Today, contact centers need to do more with less. By using TCN’s cloud-based predictive dialing tools and services, clients can leverage the most sophisticated inbound, outbound, and blended calling technologies available, while maximizing available resources and ROI — all without massive capital outlay or new staff. TCN’s award-winning platform offers multiple features to assist in compliance while improving performance with no hardware, no monthly minimums or maintenance fees.
This webinar provides answers to the following:
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