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CFPB Webinar Replay

How to Leave a Limited-Content Message

Recently the Consumer Financial Protection Bureau clarified new debt collection rules, one of the most interesting items was the Limited-Content Message. This rule explains that a voicemail message qualifies as a Limited-Content Message and, if done correctly, does not count as a communication under the FDCPA. These new regulations can change the game for how debt collectors are able to make additional contact with consumers.

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TCN and Accounts Recovery

TCN is constantly breaking barriers with cutting-edge call center solutions.

Today, contact centers need to do more with less. By using TCN’s cloud-based predictive dialing tools and services, clients can leverage the most sophisticated inbound, outbound, and blended calling technologies available, while maximizing available resources and ROI — all without massive capital outlay or new staff. TCN’s award-winning platform offers multiple features to assist in compliance while improving performance with no hardware, no monthly minimums or maintenance fees.

This webinar provides answers to the following:

  • What is a Limited-Content Message?
  • How do I leave a Limited-Content Message?
  • What are best practices when leaving a Limited-Content Message?
  • How do I minimize risk when I leave a Limited-Content Message?
  • Limited Content Messages