Call Blocking, Call Labeling, Scam or Fraud

How to Improve Contact Rates in the Evolving Ecosystem

The FCC call to action on the carriers to implement more robust robocall identification strategies has been escalating since the passing of the June Declaratory Ruling allowing carriers to block calls by default. As carriers move forward with this implementation, the effects of improper call labeling may be more widely experienced by organizations relying on voice communications to engage with their consumers.

In this webinar, you will learn:

  • What is call labeling and blocking?
  • How are my numbers getting blocked at the carrier level?
  • What effects will SHAKEN/STIR have on-call delivery?
  • Much more, you won't want to miss it.

Presented by:

Bryce Payne, VP of Business Development at TCN

Bryce Payne spearheads all partner and channel sales efforts as well as maintaining relationships with existing partners at TCN. With more than 18 years of experience in the telecommunications industry, Bryce has significantly contributed to the company's rapid growth by successfully expanding TCN's partnerships across multiple sectors and acquiring new customers globally.

 

Molly Weis, Director of Marketing & Communications at Numeracle

Sharing Numeracle’s passion for working with legal call originators to improve the accuracy and effectiveness of their call delivery, Molly is your go-to resource for better understanding the changes and upcoming trends within the calling ecosystem that may have an effect your ability to connect with your consumers. 

 

Joe Galvin, VP of Client Engagement at Numeracle

Joe Galvin is a seasoned call center executive, with a successful career spanning 30+ years in strategic leadership roles. Joe’s big-picture vision, creativity, and tenacity to take on tough challenges makes him an unbeatable ally for organizations looking to increase contact rates in today’s evolving call delivery environment.