Call Blocking, Call Labeling,
Scam or Fraud
Improving Contact Rates in the Evolving Ecosystem
The FCC call to action on the carriers to implement more robust robocall identification strategies has been escalating since the passing of the June Declaratory Ruling allowing carriers to block calls by default. As carriers move forward with implementation, the effects of improper call labeling may be more widely experienced by organizations relying on voice communications to engage with consumers.
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