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The Managers Guide to Call Center Compliance Regulations

A TCN eBook

Start improving your organization’s compliance by learning the governing laws inside and out. Create accountability, build new best practices and call-handling protocols with the tools and curated regulatory highlights inside.

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What's in the guide?

  • TCPA and FDCPA best practices
  • Recent regulatory changes and how to navigate them
  • Safety tips against possible implications for breaches
  • "As a manager in a contact center environment, I see so much value in having agents on the phone, who are fully informed, instantly! TCN makes that happen. The time-consuming activities such as dialing, looking up accounts, and leaving messages, are all automated. At RSI, we strive to be the best and to use the best systems available. TCN is it."

    Heath Morder | RSI