Migrate away from Avaya
Let’s reimagine what a contact center should be
Building trust and loyalty with a proven leader is the first step to driving better customer experiences and contact center efficiency. It’s time to move to TCN.
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Migrating from Avaya is easy – trust us
1500+ Customers
Trusted by thousands of contact centers around the globe
7 Regions
TCN is wherever you are with data center regions deployed around the world.
#1 in Support
TCN is with you every step of the way, from customer service to training
No hidden fees. Free training. Live in days.
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What you need to know
- No contracts or usage minimums. TCN is committed to providing the best possible call center software and flexible benefits.
- Implementation in days, not weeks or months. That’s our promise.
- TCN Operator is an award-winning contact center platform built for scale and ease of use.
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What you get access to
- Secure, fail-safe call center solutions to help you meet your regulatory and operational objectives.
- 24/7 support and implementation and ongoing training are included with every installation.
- Native integrations like Salesforce, Zendesk and ServiceNow give you the best of both worlds.
Call center software your way
TCN elevates both agent and customer experiences through a whole suite of call center solutions – making it easy to automate tasks, collect more and delight customers. It’s time to rethink your entire contact center and customize it to be exactly what you need.
Request a demo to learn more about your favorite solutions.
No contract promise
Get customized pricing with no long-term contracts or minimums. TCN provides the best cloud-based contact center software with endless possibilities.
Don’t just take our word for it
TCN’s cloud-based call center software has transformed organizations worldwide. Take a look at a few TCN customer experiences.
Utility Case Study
A national utility company used TCN software to help families stay up-to-date during devastating storm impacts.
View Case StudyHospital Group Case Study
See how TCN helped a large Healthcare organization improve with faster call resolutions and decreased hold times.
Watch NowBanking Case Study
A national bank experienced a technology crash — affecting customers for one week. See how TCN helped.
View Case Study
Customer Testimonials
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Julie G
“The agent format is user-friendly and has been easy for our collectors to learn and navigate. Integration with our collection software (Collect!) enables us to seamlessly create and upload call campaigns and then download the results into the collection files for documentation of the account activity.”
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Courtney B
“TCN is the best in the business! TCN is a great company to work with. Their customer service is the best in the industry. If I have any issues, their staff is on top of the situation. The dialer itself is great. It was easy to train the collection department on.”
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Brittany S
“Best software around! I love how integrative TCN has adapted to be over the years. Absolutely LOVE this product. I have implemented many call centers, using multiple software and/or platforms, and TCN is BY FAR the best! Our customer service and account manager are UNMATCHED!”
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Stanley B
“Great dialer for Contact Centers. I like how easy TCN is to use, both for administration and for agents who are dialing. They have great customer support. I am happy overall with TCN. I like how the dialer works and the support you get when you do need it.”
See what TCN has to offer
Falling short of customers’ expectations is not an option. Let’s talk about how TCN will help you succeed. Replace your Avaya platform with the endlessly adaptable TCN cloud solution.
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