Automation vs Human Intervention
Separation Between TCN’s Predictive Dialer and Manually Approved Calling
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What You'll Learn:
"As a manager in a contact center environment, I see so much value in having agents on the phone who are fully informed, instantly! TCN makes that happen. The time-consuming activities such as dialing, looking up accounts, and leaving messages, are all automated. At RSI, we strive to be the best and to use the best systems available. TCN is it.”
- Heath Morder | RSI
