Wednesday, Oct 21, 2026 @ 11:00 AM (MT)
Inside TCN’s Acquisition of Abstrakt
TCN’s acquisition of Abstrakt adds real-time agent assist and strengthens automated quality assurance (QA) capabilities across the TCN platform. Join us for a closer look at the acquisition, how the technology works and what it could mean for your contact center. We’ll show you how these capabilities can help teams collect more revenue, spend less time on QA and reduce agents’ after-call work.
See the technology in action and hear directly from TCN leaders about how Abstrakt fits into TCN and what the future holds. Save your spot today!
Register Now
Meet our speakers
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Jesse Bird
Co-founder and CTO | TCN
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Darrin Bird
EVP and COO | TCN
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Greg Reffner
VP, AI Workforce Optimization | TCN
Founder and Former CEO | Abstrakt
What to expect
During the webinar, you’ll get to hear from TCN’s leaders as they:
- Break down the acquisition: Learn why Abstrakt was a natural fit for TCN, what the technology brings to the TCN platform and what it means for your contact center today.
- See Abstrakt in action: Get a live role-play demo of Abstrakt’s real-time agent assist and automated QA capabilities. And yes, we’ll also share real results Abstrakt customers are seeing today!
- Look ahead at what comes next: Hear how Abstrakt fits into TCN’s broader vision for agent performance, workforce optimization and AI.
Come with your questions because we’ll leave plenty of time to talk through what these capabilities could look like for your contact center.
Register Now