Tuesday, Sept 22, 2026 @ 11:00 AM (MT)
Roundtable Webinar: Future of TCN AI, Virtual Agents and Collections
Got AI questions? We’ve got answers.
Join TCN's top tech minds for an exclusive roundtable on TCN's artificial intelligence (AI) solutions and best practices for Virtual Agents, Chatbots and how to maximize ROI when using AI. This exclusive roundtable discussion features the brains behind Virtual Agent, SmartAMD and our latest suite of AI tools. We’ll dive into where AI is headed next, both across the industry and right here at TCN.
When it comes to serving customers, empathy and negotiation remain irreplaceable. Discover how cutting-edge AI isn't replacing your team, but empowering them – enhancing human agents with the real-time tools they need to drive better outcomes.
Ready to level up your operations? Save your spot today.
Register Now
Meet our speaker
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Jesse Bird
Co-founder and CTO | TCN
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Greg Brailsford
AI Client Development & Learning | TCN
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Octavian Lovin
Product Engineering Manager | TCN
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Jim DiCicco
Technical Manager, Site Reliability | TCN

What to expect
During the webinar, you’ll get to hear from TCN’s top minds as they:
- Demystify the hype: Get an honest, firsthand look at the current state of AI. Our experts break down fact from fiction so you can focus on what actually works.
- Share strategic vision: Hear directly from TCN leadership on where AI is driving the contact center industry and where the technology is headed next.
- Discuss compliance & risk management: Learn how to effortlessly navigate complex regulatory landscapes using automated QA and AI-powered conversational analytics to monitor 100% of your calls.
Don't let the AI noise distract you from real results. Join us to see how smart tech turns compliance risks into measurable agent success.
Register Now