Serving Patients with Less Downtime Through TCN
A Healthcare Case Study
One of the world’s top academic medical centers was experiencing up to 500 technical issues per month with its previous call center software platform. See how TCN's unrivaled platform reliability helps them deliver the level of customer service their standards demand.
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The contact center solution that delivers real results
After switching to TCN, the healthcare client experienced significant improvements in productivity, customer satisfaction and system reliability.