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A Summary of Regulation F and its Changes to the FDCPA

As a result of Regulation F going into effect, collection agencies have had to make changes to communication practices and understand how to avoid big fines or legal trouble. Regulation F instituted a lot of changes for the collections industry, but TCN has you covered with a comprehensive summary of the regulation details, its changes to the FDCPA and how it affects call center collections.

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Keep Up With Compliance Changes

In this eBook, the Reg F debt collection rules issued by the CFPB are broken down into an easy and digestible summary. Quickly brush up on the compliance clarifications and make sure your contact center is on track. Download to learn more about rules concerning:

  • 7 Calls in 7 Days
  • Limited-Content Messages
  • Retaining Compliance Records
  • Email and Text Messaging