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CFPB Webinar Replay

Areas of the Debt Collection Rule That Plaintiff’s Attorneys Will Focus On

When the new rules from the Consumer Financial Protection Bureau came into effect in November 2021, it upended the types of lawsuits that are filed against collection agencies. The best way to fortify your collection agency is by understanding how to stay compliant with the rules and anticipate which areas plaintiff’s attorneys will focus on. Hear from a panel of experts - before the rule changes - about what areas of the rules they expected might be hiding legal landmines.

Access the Full Webinar Replay

TCN and Account Recovery

Presented by TCN and Accounts recovery

Today, contact centers need to do more with less. By using TCN’s cloud-based predictive dialing tools and services, clients can leverage the most sophisticated inbound, outbound, and blended calling technologies available, while maximizing available resources and RO — all without massive capital outlay or new staff.

TCN’s award-winning platform offers multiple features to assist in compliance while improving performance with no hardware, no monthly minimums or maintenance fees.

In this webinar replay, you will learn about potential legal concerns with:

  • Call Frequency Limits
  • Model Validation Notice
  • Limited Content Message
  • Consumers