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Increasing Overall Collections with TCN

Case Study

A large first and third-party collection agency came to TCN looking for a cloud-based voice platform. The company was in need of a streamlined inbound and outbound environment; take a look at what they found and how TCN compared to the previous vendor.

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A Head-to-Head Cloud Champion Challenge

A few benefits they found when switching to TCN:

  • Monthly collection gain
  • Increase in RPCs and live connections
  • Increase in promises to pay accounts