Bringing TCS Users the Benefits of TCN + Finvi

Kevin is an experienced healthcare executive who joined Finvi from Groups Recover Together, where he served as chief commercial officer through their early growth stage. Prior to joining Groups, he ran the Enterprise Division of athenahealth, a public health information technology business focusing on delivering network-enabled services to provider and payer organizations nationwide.

Kevin has over 30 years of diverse healthcare experience, including the development of the first generation of electronic health records. He has extensive experience in healthcare fintech, alternative payment models and population health management, including work with innovative payvider organizations focused on managing Medicare/Medicaid risk.

Darrin Bird is the executive vice president at TCN. Within this role, Darrin is responsible for overseeing all business operations, establishing best practices across sales and account management teams and driving execution. With over 20 years of experience in the IT and software industry, Darrin has a proven track record of building and mentoring high-performing teams, increasing capital, creating strategic plans and implementing organizational structure.

Prior to joining TCN, Darrin served as the chief operating officer of Global Connect, another leading cloud-based dialing and communication services provider. In this role, Darrin played an instrumental part in overseeing all facets of the organization and overarching business performance levels, including introducing several new divisions. Under Darrin’s leadership, Global Connect has grown steadily and developed platforms that have attracted major companies, including Blackboard Inc. that acquired Global Connect’s K-12 student messaging notification system. As part of TCN’s merger with Global Connect in December 2015, Darrin has leveraged his background in operations to help further TCN’s presence and expertise within the contact center community.

Darrin worked at various companies including Swift Transportation as a senior financial operations analyst and PricewaterhouseCoopers as a senior associate.

Darrin began his career as a Certified Public Accountant (CPA) through the California Board of Accountancy. He received his B.S. degree in accounting and finance from Brigham Young University. As a family man, he enjoys spending time with loved ones and participating in outdoor recreation. Darrin is also very involved in philanthropic activities such as working to mentor youth in his community.

As co-founder and chief operating officer, Sam brings a wealth of experience to Ecliptics and provides direction and oversight to critical projects and internal operations.

Sam began his career in the collections industry at Columbia Ultimate where he spent 10 productive years as a senior programmer and analyst. As a driver of Ecliptics’ development strategy for the past two decades, he spearheaded the creation of a robust, customizable integration with TCN’s omnichannel services and has focused on the creation of other real-time, highly customizable software enhancements and TCS integrations to optimize revenue collection.

William “Chris” Dunkum is president of FCS, a receivables management firm serving clients nationwide since 1969.

Chris has more than 35 years’ experience in the collections industry, serving in sales, operations and executive leadership. He has received industry honors, including having been named one of the Top 25 Most Influential Collections Professionals by Collection Advisor Magazine. He has also received a Hall of Fame induction by Finvi. He is a past president of the Arkansas Collector’s Association and he has served on multiple committees for the American Collectors Association, International.

Faith, family, friends and fun are very important to Chris. He is an active member of St. James United Methodist Church and volunteers in his community as a commissioner for the North Little Rock Housing Authority. He enjoys travel, golf and sporting events.